When a user is unable to print a SAP document then, what are things we need to check to solve the issue?

The following things you need to check for the printing problems:

1. First check wether the printer is the network printer or local printer.

2. Ask them to take a test print out from his local machine
           if it is not printing ,
          then
                he/she has to check the local printer configuration
          else
                if it is working fine ,
                then
                    the following things to be done
                    1. first check the spooler output of the transaction , by using tcode
                    sp02 or by selecting the menu option system-> own spooled jobs

                     if you found the output by clicking  the field  "type"
                     then
                           check the transaction SPAD for printer configuration
                           for the printer is configured to take the local printout
                           for eg. for a particular printer check, in "Device Attribute"
                           tab "Lock printer in SAP system" is unchecked.

                           in "access method" tab fields should have the following
                           values for local printer
                           Field                                  : Value
                           Host Spool Accees method : F:printing on the front computer
                           Host Printer                       : __DEFAULT

                          if everything is correct
                          then
                                    ask he/she to check the hard disc space available at
                                    his local machine(don't think I am giving foolish idea)
                                    because I faced the problem, due to no hard disc
                                    space, if I give print it won't print.
                          endif
                   endif
             endif

Tips by : Ramamoorthy

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