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Home › Forums › Customer Relationship Management › XCM Configuration for User Administration
What ID to use to login to XCM Configuration for user administration?
I am currently following the BP CRM Internet Sales (C14) guide to configure the internet sales settings.
There is a step (4.1.41) asking me to log on to http://<host>:port/isauseradmin/admin/xcm/init.do to enter the configuration parameters.
However, I encountered: ‘The requested resource does not exist’ error. I have checked with the Basis person and he has no idea why the system does not recognize the URL. I have tried using a different URL such as http://<host>:port/B2B/
admin/xcm/init.do and was prompted for ID and password, but ironically we do not know what ID and password to use.
Why is this happening?
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Answer:
The ISA application is installed on the Java Server (if your basis person did that). So when you click the link and it asks you for the login and password, it refers to the Java Server on which the ISA resides.