External repair

We are trying to do In-house repair process and we are using SM03 order type to create the RAS order. This process is okay and running smooth.

Now there is new requirement, the guys here does not repair all the equipment’s in-house. Some are sent to vendors for repair and I tried using the SM03 control key and I am able to key in a GL account and able to generate a Preq.

When I try to convert this Preq into a Po the system gives me an error message saying that, “The service order cannot carry revenues”. See the detailed message below.

Since this is a RAS order and we are using the std SM03 service order which is not relevant for revenue posting.

May be I am missing something here, Can someone guide me here?

The message:

Order 4124749 cannot carry revenues
Message no. KO 014

Diagnosis
You have tried to post an order, which is not allowed to carry revenues, under a revenue element (or the system determined the order automatically).

The field “Revenues” in the order type determines whether revenues can be posted to an order or not. Orders carrying revenues cannot be settled to a cost center.

System Response
Order 4124749 cannot carry revenues.

Procedure
You can either
– enter a different order.
– enter a different cost element (not a revenue element).

—
Answer

What cost element are you using?

It looks like the service master(s) are picking-up a revenue element when it should be a cost element!!

Check with your FI/CO team