About Internet Outages

[Arthur Wang]

We have recently experienced some internet outages caused by our ISP.

Although we have resolved our ISP problems, the users refuse to believe that
losing the internet connection was to blame for the SAP problems.

How can we ensure that this was an internet problem and not an SAP problem?

—

Suggestion:

Open a maintenance window, connect to the machine and kill the ISP
connection and see if this kills your connection.

Repeat at will until they believe that the ISP was the problem.

[Author]

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