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Arthur Wang Digital Blog
Home › Forums › Customer Relationship Management › Interview Questions for IC Webclient
When interviewing a possible candidate, what are the interview questions that I should ask in relevance to IC Webclient, Marketing, and Base Customization?
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Here are some probabilities:
– Project experience?
– CRM functional knowledge? Which components?
– Technical knowledge (abap, oss notes implementations, BSP and html knowledge)?
– What are best practice cases? What is the added value?
– Show functional experience (e.g. how to create marketing plan, campaign, target groups, and sent out email to existing target group….) and customizing knowledge… (know what is possible, but also the limitations)
– Why IC Webclient instead of IC Winclient?
– What about performance of IC Webclient?
– What about User interface differences and customer adaptation and training?
– Possibility to show a small demo (stay in SAP Standard delivery) in short notice?