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Arthur Wang Digital Blog
Home › Forums › Customer Relationship Management › Netweaver and CRM
SAP Netweaver and CRM
I have a couple of questions about the SAP Netweaver:
1) Is it necessary to work in SAP Netweaver environment to configure/customize SAP CRM modules especially IC Webclient and Internet Sales even though the company does not have SAP BW/SAP APO in its System Landscape Design?
2) If so, then as SAP CRM consultant, what are the necessary things to know about SAP Netweaver?
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The answers are provided according to the number they were asked:
1. You are indeed working in SAP Netweaver environment. SAP Netweaver is an open platform for integration purposes. In fact, for you as a consultant, you will probably not have much to do with SAP Netweaver, unless you would be doing XI or BW.
You can use CRM as a standalone application or integrated with SAP and/or BW. Depending on what the customer will be implementing, you will of course have a different system landscape.
2. Just do some reading on SAP Netweaver technology. You don’t need to get into real detail. Just check out information on help.sap.com or on service.sap.com. There is a lot of information available.