Are
you asking your newsletter readers to take a flying leap?
You publish a newsletter to build trust. To convert your prospects into buyers and clients, right? How well are you meeting that goal? If you seem stuck--no matter what you try,
people still aren't buying at the rate you think they should--it may be
Consider this conversation I had recently with a new client who just couldn't figure out what was preventing his readers from becoming buyers. "I've tried everything," John said. "Discounts, bonuses, gimmicks--you name it, I've tried it." John's newsletter had him completely frustrated and befuddled. He thought he was doing everything right--he had a regular call to action, great testimonials throughout the newsletter, a personal note that was always informative, never too focused on him... And yet, not a single reader had ever signed up for his service. John was at the end of his rope. Are you dangling, too? Then chances are, you're ready to compare your experience to John's. So, what was John doing wrong? He only offered one service and it was a high-ticket item ($50,000+). So, even though readers could get to know him through the newsletter, they didn't necessarily feel they knew him well enough to invest that much money with him. There was no step between fr*e and $50,000. That's a huge leap for the average reader to take! You offer a free newsletter. And it entices prospects to subscribe. But that's only half the battle. Next, you have to get them buying from you. And you do this in baby steps--leading them gently from fr*e to small purchases to larger purchases to that final big purchase. You're great at what you do. You provide a huge value for your readers, clients, and customers. Now it's just a matter of enticing them into experiencing that for themselves. There are three keys to transforming readers into buyers. You'll want to: Let Readers Choose their Ledge, Never Make Readers Jump Alone, and Pack Reluctants a Picnic Lunch. ..............................
Do you think all your readers are interested in jumping in the same setting? Or do you think perhaps some of your readers would prefer to jump with a waterfall as their backdrop, while others would rather jump as far away from water as possible? Some might be ready for a full scale bungee jump, while others would prefer just a little hop to the ground below. Each of your readers is an individual. Each has different needs. Let them choose what they need in this moment (the spot they'll jump from) and you'll find many more of them willing to take the plunge. In real-life terms, this means: offer readers a variety of solutions. Create products that you can sell at different price points. Give prospects little bites of your product or service that they can sample at lower prices so they can see the quality you offer. Think about your own experience. Chances are, you don't hesitate to spend a couple dollars on an impulse, unknown product. But, as prices go higher, you eventually start to hesitate. You start to worry:
And it's precisely these worries that keep your readers from jumping. Eliminate them by offering as many jumping locations as possible and letting readers decide the height and location that's best for their first jump. ***
I went parasailing. And I was terrified. In fact, had I not dragged along a friend, I'm quite sure I wouldn't have gone through with it. But he'd gone before, and convinced me that it'd be great fun. (He also swore he'd make them let me down the moment I was ready :-).) Your readers are the same way. Purchasing from you is a brand new experience. And they're scared. If you make them do it alone, they're likely
to back out. But, if you offer them plenty of support (a toll-free
number
How do you apply this to your own business? By building in plenty of hand-holding throughout the buying process. Make sure every interaction a customer has with you is 100% positive. Ensure they never encounter a glitch with your website. Prove to them your products are always first rate. Offer them plenty of opportunities to ask
questions. Volunteer information they may need, but haven't thought
of
Clearly outline the process--and the procedure for getting out (quickly), should they change their minds. ***
One method of selling is to just assume you've made the sale and go from there. You jump straight over the close and start treating the prospect as if he's already a buyer. It's sort of the way your parents may have
tricked you into doing unpleasant things as a child (like getting you to
Instead of saying to you, "Today, you're going to spend the ENTIRE day cleaning your room from top to bottom until it sparkles," they assumed you were interested in cleaning your room and just needed guidance on what the first step was. They might have said something like, "Let's get this basket of toys put away." And so, little by little, they led you along until your room was spotless. With reluctant buyers, a similar approach often works. Instead of offering them three options and inviting them to contact you when they've made a decision, just tell them what the next step is. Get all the necessary groundwork in place for them (like gathering the jumping equipment and packing the lunch), hand it off to them and point them in the direction of the nearest jumping-off place. Before you cringe at the idea of being
a pushy salesperson in your newsletter, consider this: they're on your
And, usually, that reason is they want to work with you. So, all they need are the tools and directions to the next step to get started. So, give them that guidance. Pack them a lunch and point them in the
right direction.
And they'll soon be back for another jump, exhilarated and ready to take that next leap. ***
Now that you've learned the three keys to convincing readers to jump, be prepared to watch your profits take a flying leap of their own!
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