10 Techniques for Motivating
Others Through Chaos
The working environment has changed. Change has become
the norm. Also the truth level of employees has decreased. This can lead
to increased dissatisfaction and decreased productivity.
Here are ten techniques for motivating your employees
to succeed during chaos:
1. Take Care of the Little Things
Doing the little things well will show that your respect
your employees. Making sure you are on time for meetings, saying “good
morning” and “thank-you,” and returning phone calls and e-mails in a timely
manner goes a long way to showing your employees that you care during chaotic
times.
2. Be an Active Listener
Recent research stated that the average supervisor or
manager only invests two hours per year applying “pure listening” skills.
Pure listening is when you are listening to your employee you are not:
* Multitasking
* Ordering your lunch
* Watching people walk by your office.
* Answering telephone calls
* Setting up appointments
To be a pure listener you must be an active listener.
Good managers do more than pay attention. They genuinely care about people
and never talk down to them. They ask their employees about their goals
and dreams, their past achievement, their concerns and challenges during
this chaotic time. They listen with their hearts and minds. They respect
the employee’s thoughts and opinions. They realize that the employees sometimes
have the best answer for achieving more through chaos.
3. Walk your Talk
If you expect your employees to arrive early, then you
arrive early. If you expect your employees to keep their promises, you
keep your promises. If you want your employees to keep to high standards,
you keep to high standards. Your employees are watching you even when you
don’t think they are watching you. So set the tone. Once you walk through
the doors of your organization make sure you are positive and upbeat if
you expect your employees to be positive and upbeat.
4. Let People Know They Make a Difference
At the top of many lists of what motivates employees,
more than money, is knowing that they make a difference at work. One of
the most powerful methods of letting your employees know they make is difference
is…praise (Go to article Appreciate to Motivate to learn how). The praise
should relate to how the employee helps achieve the overall mission of
the organization.
5. Communicate Clearly
Communicate so that others understand what you want to
achieve. Adapt your communication to the audience you are speaking. Constantly
communicate your vision and goals so that there are no misunderstandings.
The clearer the vision, the clearer the communication, the clearer the
opportunity for success.
6. Help Employees Succeed
People go to work to succeed, not fail. It is your job
to understand your employee’s strengths and weaknesses so that you can
put them in the best position to succeed. If, for example, you find out
that an employee is lacking in a certain skill set to succeed during a
change then provide the coaching and training to make them and your organization
successful. The best managers minimize or eliminate their employees weaknesses
and while building on their strengths. Remove any and all barriers to success.
7. Focus Your Team on the Goal.
Focus your employees on the end result, the overall team
goal. Once you successful communicate this your team will band together
to defeat any obstacles that get in the way.
8. Create High Standards
High-performance organizations set high standards for
their people. Employees want to know what is expected of them, how their
performance is measured, and what rewards they can expect when they exceed
the standard. Make sure the standards are consistently applied to each
employee. Make sure each employee understands how the standards are measured
so that they know how to reach it. As each plateau is reached, set new
goals.
9. Help Your Employees Compete and Win
Develop goals that help all your employees excel. Make
your goals inclusive not exclusive. This means that everybody is working
together and wins together. Have your employees complete against the goal,
not each other.
10. Reward Outstanding Achievement
Find ways to recognize your achievers in a public way.
The more you reward employees for excellent achievement, the more you receive
more of the same behavior. Make sure you are consistent with the way you
contribute rewards to your employees. Very important, make use you communicate
exactly why the employee is being rewarded. And last, reward as soon as
possible to the action.
Some of the ways you can show recognition are:
* Idea board
* Initiative Board
* Star Spotlight
* Certificates
* Gift cards
* Say thank-you
* Lunch
Apply these techniques and you will achieve your goals
during the most challenging of times.
Quotes for today:
"Look closely at the present you are constructing: it
should look like the future you are dreaming."
*-- Alice Walker
"The difference in winning and losing is most often...
not quitting."
*-- Walt Disney
"Become a possibilitarian. No matter how dark things seem
to be or actually are, raise your sights and see possibilities."
*-- Norman Vincent Peale
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